Try to upload profile picuture,it says "There was an error updating your profile photo. Please try again."

30.10.2017 13:06
avatar  ( gelöscht )
#1
Gast
( gelöscht )

Hi,

When I try to upload a profile photo to accompany my Adobe ID it says "There was an error updating your profile photo. Please try again." The photo I am trying to upload is 200 x 200 pixels, 16.5 KB, JPEG format. I have the full Creative Cloud suite.

Any idea?

Please help.
Thanks!

I didn't find the right solution from the Internet.

References https://forums.adobe.com/thread/2366240

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