I used to be able to use chatstep with no problem. I am using Windows 10. Maybe 3 weeks ago or so suddenly, when I dropped an image into the chat, I got error code 713 image cannot be downloaded. I also cannot receive images from others. I used Windows Edge and I was able to download an image without an error. Therefore, it must be firefox. I also turned off my antivirus and firewall and nothing changed. I tried changing most settings on the page information and that also did not help.

Any ideas?

Please help.
Thanks!

I didn't find the right solution from the Internet.

References https://support.mozilla.org/en-US/questions/1140949

Business Motion Graphics