WhatsApp: Cannot set profile picture

14.11.2017 08:55
avatar  ( gelöscht )
#1
Gast
( gelöscht )

Hi,

I have a Fairphone 1 with Android 4.2.2 installed. Today, I installed WhatsApp for the first time. I cannot set a profile picture. I tried both ways to set the picture but it doesn't work.

1) Taking a picture with the camera: I can take a picture. I can crop it. But after clicking on OK nothing happens for a few seconds. Then an error message is displayed (translated from German): "Error when updating the profile picture. Please try again later."

2) Choosing an existing picture from the gallery: I can choose a picture. I can crop it. But after clicking on OK nothing happens for a few seconds. Then an error message is displayed (translated from German): "Error when updating the profile picture. Please try again later."

Any idea?

Please help.
Thanks!

I didn't find the right solution from the Internet.

References https://forum.fairphone.com/t/whatsapp-c...e-picture/16955

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